General Questions

How does Snabpic work?

Snabpic creates a personalized AI model of you in three simple steps: 1) Upload 10-50 photos of yourself during signup, 2) Wait 10-15 minutes while we train your custom AI model, 3) Generate unlimited images of yourself using natural language prompts like 'John as a superhero' or 'Sarah in a watercolor painting style'.

What photos should I upload for the best results?

Upload 10-50 clear, high-quality photos showing different angles, expressions, and lighting conditions. Include close-ups and full-body shots with varied backgrounds and clothing. Avoid group photos, sunglasses, or heavily filtered images. The more variety you provide, the better your AI model will perform.

How long does it take to train my AI model?

Model training typically takes 10-15 minutes. You'll receive an email notification when your personalized model is ready to use. You can close the app and return later - your training will continue in the background.

How do I create images of myself?

Once your model is trained, simply type prompts like 'John sitting on a beach at sunset' or 'Sarah as an astronaut in space'. Your first name acts as the trigger word that tells the AI to generate images of you. The more detailed your prompt, the better the results.

What image formats and sizes are supported?

We accept JPEG, PNG, and HEIC formats up to 10MB per photo. Generated images are delivered in high-resolution PNG/JPEG format suitable for social media, printing, or professional use.

Is my data private and secure?

Yes. Your photos are stored securely with end-to-end encryption. Only you can access your images and AI model. We never share your photos with third parties, and you can delete your account and all associated data at any time.


Features and Capabilities

What's included in the free trial?

The free trial includes full access to model training and image generation for 10 days. You can upload photos, train your model, and generate images with no restrictions during the trial period.

What happens after my free trial ends?

After your trial, you can subscribe to continue using Snabpic. Premium plans start at $10/month and include unlimited image generation, priority processing, and access to advanced features. Your trained model and existing images remain accessible.

Can I use Snabpic on my phone?

Absolutely! Snabpic is designed as a mobile-first Progressive Web App (PWA) that works seamlessly on both phones and computers. You can install it directly from your browser for a native app experience.

What if I'm not satisfied with my generated images?

You can regenerate images with different prompts at no extra cost. Try varying your descriptions, adding style keywords like 'photorealistic', 'artistic', or 'professional headshot' to get different results. Our prompt templates can help you write more effective descriptions.


Privacy and Data Protection

How does Snabpic ensure data security?

Snabpic uses AES-256 encryption for data in transit and at rest, along with multi-factor authentication and strict access controls. Our infrastructure is hosted on AWS with enterprise-grade security protocols and regular security audits.

Who owns the generated images?

You own all the images you generate with Snabpic. You can download, save, share, and use them for any personal or commercial purpose. We never claim ownership of your photos or generated images.

How does Snabpic handle user privacy?

We follow privacy-by-design principles. Your photos are only used to train your personal AI model and are never used to improve our general AI systems. We maintain transparency about data usage and collect only what's necessary to provide our service.

Is Snabpic compliant with privacy regulations?

Yes. Snabpic adheres to global standards like GDPR and CCPA, ensuring transparency and legal compliance in all data-handling practices. We're actively pursuing SOC 2 Type 2 and ISO 27001 certifications.


Getting Started

How long does it take to get started?

You can sign up and upload your training photos in under 10 minutes. After the 10-15 minute training period, you'll be generating personalized images immediately. Most users create their first amazing image within 30 minutes of signing up.

What devices and platforms does Snabpic support?

Snabpic works on any modern web browser including Chrome, Safari, Firefox, and Edge on Windows, macOS, iOS, and Android. Our responsive design ensures a great experience on both desktop and mobile devices.

Do I need any technical knowledge to use Snabpic?

Not at all! Snabpic is designed for everyone. Simply upload your photos, wait for training to complete, then type what you want to see in plain English. No technical expertise or prompt engineering knowledge required.

Can I retrain my model with new photos?

Yes! You can upload additional photos and retrain your model to improve results or capture new looks. This is especially useful if you've changed your appearance or want to include different styles of photos.


Pricing and Plans

How much does Snabpic cost?

We offer a free 10-day trial with full access to all features. After that, our Premium plan is $10/month for unlimited image generation, or you can choose our Free plan with limited daily generations.

Are there any hidden fees or usage limits?

No hidden fees! Our Premium plan includes unlimited image generation, and our Free plan has clear daily limits. All plans include model training, photo storage, and access to our mobile app.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your trained model and existing images will remain accessible, but you'll be limited to the Free plan's daily generation limits after cancellation.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you're not satisfied with Snabpic during your first month of paid subscription, contact our support team for a full refund.

Support and Help

What support options are available?

We offer email support and an extensive help center with tutorials and guides. Premium subscribers get priority support with faster response times.

How do I write better prompts for image generation?

Start with your name and describe the scene: 'John sitting in a coffee shop reading a book, natural lighting, professional photo'. Be specific about style, setting, clothing, and mood. Our prompt templates and suggestions can help you get started.

What should I do if my model training fails?

If training fails, check that you've uploaded at least 10 clear photos of yourself with good variety. Our system will provide specific feedback about any issues. You can always re-upload photos and start training again.

How do I contact support?

You can reach us at [email protected] or through the help section in your Snabpic account. We typically respond within 24 hours, and Premium subscribers receive priority support.